Bettenhaus pillow protectors cannot be returned for hygienic reasons. Orders can only be returned for defects in manufacture or material.
Your order may not be changed or cancelled 24 hours after submission.
Our pillow protectors take approximately 1 – 2 weeks to ship. You will be notified via email when your order ships.
Please inspect your purchase upon receipt. Notify us immediately if you have received an item with a manufacturer’s defect. We will work with you to ensure your issue is resolved. Damage caused by failure to follow our care instructions cannot be accepted as defective merchandise.