Shipping is available within Canada and the continental United States. Free shipping will automatically be applied in the cart if your purchase is over $100.00 before taxes. Free shipping applies only to online products.
Mattress toppers are excluded from free shipping. We will calculate the shipping costs based on the delivery location.
Your order will ship within 5-7 days, provided all items are in stock. You will be notified as soon as your order has been shipped out, and given a tracking number. For custom order item(s), we will let you know our earliest delivery time. Arrival times vary depending on your shipping location. A signature is required for delivery of all shipments unless otherwise noted. All orders are shipped complete.
If you choose to pick up your items at our Toronto location, simply select the Local Pick-up as the Shipping Option and at the check-out and you will not be charged shipping costs. We will notify you when your items are ready for pick-up.
Canadian customers are subject to pay all applicable taxes. Orders are shipped via Canada Post or Courier depending on your address. Free shipping applies to shipping within the Canada Post/Courier service area. Should your address fall outside of the Canada Post/Courier service area you are responsible for the difference. We will calculate the difference and inform you prior to shipping your order. Please note this typically only applies to remote locations and the territories (Yukon, Northwest Territories and Nunavut).
Please be aware that customers in the US will bear the responsibility for any taxes, duties and fees local customs office may charge. US orders are shipped via courier.
While we have found that orders to the US typically arrive within 1-2 weeks from the date of shipment, it may take longer if an item is held up in customs. We are not responsible for costs or damages if they choose to open and inspect goods shipped.
We are happy to ship internationally and offer several options for delivery. Once we have received your order, you will be contacted via email with the shipping options and associated costs. After you have confirmed your shipping preference the approved shipping fees will be added to your invoice and your order will be fulfilled. Your order is pending subject to confirmation and agreement to shipping costs and will be cancelled if shipping costs are not approved.