Willow Bed Linens

Linen is a fibre that softens and gets smoother over time, and it does so by shedding excess and unnecessary fibres. It is totally fine and completely normal, and usually will come to a natural conclusion after a few wash cycles.

WASHING
White linen may be washed hot, and coloured linens should be washed at medium temperatures.
Wash no more than one sheet and one pair of shams in as much water as possible (largest load setting on your machine), on a gentle cycle.
Use a very small amount of gentle soap.
When finished, shake the articles well to open them up before putting them into your dryer.

DRYING
You want each piece to have as much room as possible to tumble dry.
Use delicate low heat; never hot. Warm press while still slightly damp.

St Genève bed linens are specially ordered based on your selections and are considered to be ‘custom orders’. Orders may not be returned except for defects in material or manufacture.

Your order may not be changed or cancelled 24 hours after submission.

St Genève orders take approximately 4 – 6 weeks to ship. You will be notified via email when your order ships.

Please inspect your purchase upon receipt. Notify us immediately if you have received an item with a manufacturer’s defect. We will work with St Genève to ensure your issue is resolved. Damage caused by failure to follow the manufacturers’ care instructions cannot be accepted as defective merchandise.

Please Note: We cannot offer returns on items due to a discrepancy between the colour in the online picture and the actual product. If you have questions about the colour please contact us, we may be able to offer you a sample or describe the colour in greater detail to assist in the decision-making process.