Nera Bed Linens

WOOL & CASHMERE CARE
DAILY CARE
Keep it fresh and avoid unnecessary laundering by steaming in between washings. Do not iron, which will flatten and the pile, steam instead. Pilling may occur with the quality of the product, it can easily be removed with a cashmere comb. The fibres should settle after a few launderings.

WASHING
If possible, turn items inside out when laundering.
Choose the gentlest cycle possible or wash by hand.
Use maximum water setting possible.
Do not use detergents that contain dyes or other harsh enzymes.
Don’t use a fabric softener as it will coat the cashmere fibers and cause excessive pilling.

DRYING
Air dry by laying it flat rather than tossing it in the dryer. Store in a breathable container with cedar chips or anti-moth sachets to prevent moths and mustiness. Don’t hang on the clothesline as this can stretch and warp the shape of your bed linen.

St Genève bed linens are specially ordered based on your selections and are considered to be ‘custom orders’. Orders may not be returned except for defects in material or manufacture.

Your order may not be changed or cancelled 24 hours after submission.

St Genève orders take approximately 4 – 6 weeks to ship. You will be notified via email when your order ships.

Please inspect your purchase upon receipt. Notify us immediately if you have received an item with a manufacturer’s defect. We will work with St Genève to ensure your issue is resolved. Damage caused by failure to follow the manufacturers’ care instructions cannot be accepted as defective merchandise.

Please Note: We cannot offer returns on items due to a discrepancy between the colour in the online picture and the actual product. If you have questions about the colour please contact us, we may be able to offer you a sample or describe the colour in greater detail to assist in the decision-making process.