Contessa Bed Linens

SILK CARE
DAILY CARE
Silk is so smooth that it actually sheds dirt and stays clean longer, so you don’t need to launder it as often as other fabrics.
Do not allow silk to become heavily soiled. Silk can be weakened by perspiration and perspiration stains are almost impossible to remove. Keep your silk away from perfumes, hairspray, nail polish remover, and deodorants, which can dissolve silk.

WASHING
Silk is best washed with a pure, gentle soap. Hair shampoo makes an ideal detergent for silk. Use just a little, on your washing machine’s gentle cycle and medium temperature for wash and rinse.
Use the maximum water level.
Do not wring.
Do not bleach, or use any detergent that contains bleach. Do not use brighteners, fabric softeners, pre-soak products, inexpensive detergents, enzyme detergents or Alkaline detergents.
Refrain from using specialty soaps such as ‘Lovelast’ which are formulated for other fabrics and will often eat silk.

DRYING
When drying, use medium temperatures and select the gentle cycle on your dryer. Remove before it is completely dry and air dry the remainder.
For garments and small bed linen items, such as pillowcases, it is wise to turn them inside out and use a large lingerie bag.
If pressing is desired, press inside-out on medium temperatures.

St Genève bed linens are specially ordered based on your selections and are considered to be ‘custom orders’. Orders may not be returned except for defects in material or manufacture.

Your order may not be changed or cancelled 24 hours after submission.

St Genève orders take approximately 4 – 6 weeks to ship. You will be notified via email when your order ships.

Please inspect your purchase upon receipt. Notify us immediately if you have received an item with a manufacturer’s defect. We will work with St Genève to ensure your issue is resolved. Damage caused by failure to follow the manufacturers’ care instructions cannot be accepted as defective merchandise.

Please Note: We cannot offer returns on items due to a discrepancy between the colour in the online picture and the actual product. If you have questions about the colour please contact us, we may be able to offer you a sample or describe the colour in greater detail to assist in the decision-making process.